**IMPORTANT NOTICE: Effective immediately, our office is closed to all walk-in traffic, until further notice.There is a drop box available for payments, to the left of the office door. This is checked multiple times a day. You can also pay by credit or debit card at www.ub-pay.com. A $3.00 fee per $100.00 paid applies.

This is in response to reports issued from the Ohio Department of Health regarding increasing cases of COVID-19 and State issued orders by Governor DeWine’s office. We apologize for an inconvenience this may cause, but we feel it is necessary to take every possible precaution to protect the health and safety of our employees and customers. We will continue to monitor any new developments and will be responsive to guidance from the Ohio Department of Health and the CDC.

Thank you for your patience and understanding as we work to get through this difficult situation.

Located southeast of Defiance, the District provides potable water and sanitary sewer service to our mostly rural customers. We deliver clean and safe water to our customer’s homes through our water distribution system. The District’s sole source of drinking water is from the City of Defiance’s water treatment plant. Sanitary sewer waste generated by our customers is transported through our collection system to the Defiance wastewater treatment facility.

Our goal is to provide our customers with the best possible product at the lowest possible price, while maintaining in good repair our water distribution and sanitary sewer collection systems. We are focused on delivering an essential resource that our customers need and protecting our environment.

Learn More About Us

Customer Focus

Contact us for drinking water and sanitary sewer services if you are in our local service area. We started delivering potable water in the late 1960’s and offering sanitary sewer service since the early 2000’s. Our customers trust us for our high quality, affordable water and sewer services.

We appreciate your feedback about our water and sanitary sewer services because it helps us improve our District’s operations. If you have any questions or concerns, feel free to contact us online or call us directly. Our District is adamant about providing outstanding customer service.

Transparency and Responsiveness

Our District is committed to transparency and responsiveness. Our community and, in particular, our customers are our most important asset, even more than pipes and hydrants. Is there something you would like to know about the District? Just ask. And for those who want to know more, please review this site for more information about our services, bill payment, financial results and budgets, organizational activities, and more.







Location & Hours

13961 Fruit Ridge Rd
Defiance, Ohio 43512

(419) 395-1733
Email Us

M-F: 8:00 am – 4:30 pm

After Hours: (419) 439-3913

Need more information? Contact us today! CONTACT US